The IT professional’s specialized understanding– and the capability to use it as required– is one advantage of collaborating with a professional. Turning to a consultant may make sense when it’s impractical or too costly to work with a full-time worker for competence that’s only needed momentarily. Major company systems upgrades only happen occasionally, as an example. What matters to customers is that they can trust the professional to apply the proper service based upon their previous IT experience and exposure…